Terms & Conditions Mr Lucky88 — A Complete Guide for Malaysian Players

By registering an account at Mr Lucky88, making a deposit, or using any service provided by our platform, you hereby acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety.

Acceptance of these Terms & Conditions is a prerequisite for using Mr Lucky88's services. If you are registering on behalf of another person or entity, you also confirm that you have the authority to bind that party to these terms.

To be eligible to register as a member Mr Lucky88, you must meet all of the following requirements:

• Be at least 21 years old on the date of registration.
• Residing in Malaysia and accessing this service from within Malaysia.
• Not listed on any currently active self-exclusion programme.
• Have full legal capacity to enter into a binding agreement.
• Not an employee, contractor, agent, or immediate family member of a Mr Lucky88 employee.
• Not using a VPN, proxy, or any other method to conceal your true location.

Mr Lucky88 reserves the right to request proof of age and identity at any time. If a player is found not to meet the eligibility requirements, all winnings and account balances may be forfeited and the account closed without notice.

When registering at Mr Lucky88, you are required to provide accurate, complete, and up-to-date information. Providing false or misleading information constitutes a breach of these Terms & Conditions.

3.1 One Account Per Player

Each player is permitted to hold only one (1) active account at Mr Lucky88 at any one time. Multiple accounts found in violation will be suspended, and all balances and winnings will be subject to forfeiture. This includes accounts registered with different details but originating from the same IP address, device, or payment method.

3.2 Account Security

You are solely responsible for keeping your Mr Lucky88 username and password confidential. Mr Lucky88 will never ask for your password through any channel. All activity carried out on your account is your responsibility.

3.3 KYC Verification

Mr Lucky88 may require identity verification (Know Your Customer / KYC) at any time, particularly prior to the first withdrawal. Documents that may be required include:

• Copy of Malaysian Identity Card (MyKad) — front and back
• Proof of payment method (screenshot of e-wallet or bank statement)
• A selfie with your ID may be required for further verification

Mr Lucky88 accepts deposits via the following Malaysian digital payment methods:

All deposits must be made using a payment method registered in your own name. Deposits from third-party accounts are not accepted and may result in withdrawal delays or cancellation.

Withdrawal of winnings at Mr Lucky88 subject to the following terms:

• KYC verification must be completed before your first withdrawal can be processed.
• The minimum withdrawal amount is RM30.
• The maximum daily withdrawal amount is RM50,000 for standard accounts.
• Withdrawals to DuitNow, Touch 'n Go, or GrabPay are typically processed within 15 minutes.
• Withdrawals to Malaysian bank accounts (FPX) are processed within 15–60 minutes during banking hours.
• Withdrawals to a method different from the original deposit method may require additional verification.

Mr Lucky88 reserves the right to place any withdrawal on hold pending further review for security, identity verification, or compliance reasons. In such cases, our customer support team will contact you within 24 business hours.

All bonuses and promotions at Mr Lucky88 subject to the specific terms and conditions stated alongside each offer. General conditions applicable to all bonuses are:

6.1 Rollover Requirement

Rollover refers to the total amount you must wager before winnings derived from bonus funds can be withdrawn. For example, a RM100 bonus with a 20x rollover requirement means you must place a total of RM2,000 in bets before a withdrawal is permitted.

6.2 Bonus Abuse Policy

Any attempt to exploit, abuse, or circumvent rollover requirements through unauthorised means — including hedging, using multiple accounts, or colluding with other players — is strictly prohibited. Mr Lucky88 reserves the right to forfeit any associated bonuses and winnings if bonus abuse is detected.

• Each promotion has its own validity period — expired bonuses cannot be used.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.
• Mr Lucky88 reserves the right to modify, withdraw, or discontinue any promotion without prior notice.

All games offered on the platform Mr Lucky88 — including slots, live casino, blackjack, Sports Betting, badminton, e-sports and virtual sports — are subject to specific rules available in each game's help section.

The outcome of all games is final. In the event of a technical issue during gameplay, mr lucky88 reserves the right to void the round or bets involved and refund the original stake to the player. This includes, but is not limited to, server disruptions, internet connectivity issues, and software failures.

7.1 Sports Betting

All Sports Betting on mr lucky88 covering leagues such as the Malaysia Super League, EPL, BWF badminton, and e-sports is subject to separate sports betting rules. In the event of a match cancellation, bets will be voided and refunded unless otherwise stated in the specific market terms.

The following actions are strictly prohibited on the platform Mr Lucky88 and may result in immediate account closure and forfeiture of account balance:

• Registering more than one account or using another person's information to register.
• Using automation software, bots, scripts, or third-party assistance tools to play.
• Exploiting software bugs or system vulnerabilities to gain an unfair advantage.
• Financial fraud, including the unauthorised use of credit/debit cards or borrowed payment methods.
• Attempted money laundering through betting activities.
• Colluding with other players or mr lucky88 staff to manipulate game outcomes.
• Spreading false information about Mr Lucky88 on social media or public platforms.
• Using a VPN to access the platform from a country that is not permitted.

Mr Lucky88 reserves the right to close, suspend or restrict any account at any time for the following reasons:

• Violation of any Terms & Conditions stated in this document.
• Identity verification failed, or information provided is found to be false.
• Suspicious activity or behaviour indicative of fraud.
• At the player's own request (voluntary closure or self-exclusion).
• Instructions from a Malaysian regulatory body or legal authority.

If your account is closed due to a breach of these terms, mr lucky88 reserves the right to withhold the account balance pending investigation. Any balance found to be legitimate upon completion of the investigation will be returned within a reasonable timeframe.

Players may also request to close their own account at any time by contacting the Mr Lucky88 customer support team via live chat or email.

To the extent permitted under applicable Malaysian law, Mr Lucky88 will not be liable for:

• Any financial losses incurred through use of this platform, beyond the limits set out in these terms.
• Service disruptions caused by factors beyond our control, including natural disasters, internet infrastructure failures or government directives.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Game results that have been verified as valid and processed in accordance with Mr Lucky88's system.

Your use of the mr lucky88 platform is at your own risk. The platform is provided "as is" and mr lucky88 makes no guarantee that the service will always be free from interruptions or errors.

Mr Lucky88 reserves the right to modify, amend or update any part of these Terms & Conditions at any time at our sole discretion. Material changes will be communicated to you via:

• In-platform notifications on mr lucky88 when you log in.
• Email to the address registered to your account.
• Updates to this Terms & Conditions page will display the date of the latest revision.

Continued use of the mr lucky88 platform after any amendments are published will be considered acceptance of the updated terms. If you do not agree with any amendment, you must stop using the platform and close your account.

If you have any questions, concerns or would like further clarification on any part of the Terms & Conditions Mr Lucky88, please reach out to our team via:

• Live Chat: Available 24/7 via the chat icon on the Mr Lucky88 platform.
• Email: support@mrlucky88-jit.com — response within 24 business hours.
• Service language: Bahasa Melayu and English.

For issues relating to responsible gaming and self-exclusion, please visit the Responsible Gaming us. Other relevant supporting documents:

• Mr Lucky88 Privacy Policy — how we handle your personal data.
• Frequently Asked Questions (FAQ) — answers to the most frequently asked questions.